Agenda

Check in, grab coffee, and meet PIOs from departments across the country.

Why fire and rescue communications are held to a different standard than any other public agency — and how to lead it.

Building a posting cadence for working incidents: what goes out at 10 minutes, 1 hour, and 24 hours.

Handling the hardest notifications with dignity, accuracy, and family-first sequencing.

Seated by agency size — volunteer, combination, and metro career departments.

Scene-safe capture, helmet cam policy, privacy on medical calls, and HIPAA in the field.

Turning your feed into a hiring pipeline for firefighters, EMTs, and paramedics.

Evacuation messaging, joint information centers, and multi-agency coordination.

Networking with sponsors, speakers, and attendees.

Day two roadmap and overnight social media case review.

Smoke alarms, space heaters, lithium-ion batteries, and seasonal safety that people actually watch.

Correcting false fire cause, casualty, and evacuation claims before they spread.

Media staging, on-camera interviews in turnout gear, and building reporter trust.

Hands-on time with communications tools built for public safety.

Ninety minutes of templates, scheduling, and approval workflow for PIOs doing this alone.

Metrics your fire chief and city manager actually care about, and how to present them.

Public records requests, comment moderation, and archiving agency accounts legally.

Recognizing standout fire and rescue communications from the past year.